Privacy Policy

PRIVACY POLICY — STEP UP FAMILY SERVICES
Last Updated: 6/23/2026
 
Step Up Family Services (“we,” “our,” or “us”) operates this website to provide information about our mental health services in New Jersey. We respect your privacy and are committed to being transparent about how we collect, use, and protect information.
1. Information We Collect
We may collect the following types of information when you visit our website:
IP address
Device and browser information
Pages visited and actions taken on the site
General location (city/state based on IP) Information you voluntarily submit through contact forms
We do not collect or store clinical, medical, or therapeutic information through this website.
 
2. Analytics & Tracking Technologies
We use standard analytics tools to understand how visitors use our website and to improve performance and security. We use analytics tools that collect IP addresses and device information for performance and security. These tools may include:
Google Analytics
Google Tag Manager
Meta Pixel
Microsoft Clarity or similar tools
These tools do not give us access to your personal files, messages, or private device data.
 
3. How We Use Information
We use the information collected to:
Improve website performance
Understand visitor behavior
Enhance security
Respond to inquiries
Improve our services
We do not sell personal information.
 
4. Cookies
Our website may use cookies to:
Remember preferences
Improve site functionality
Measure traffic and usage patterns
You can disable cookies in your browser settings.
 
5. Third‑Party Services
Some data may be shared with trusted third‑party providers solely for analytics or website functionality. These providers are not permitted to use your information for their own purposes.
 
6. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.7. Contact Us
If you have questions about this Privacy Policy, you may contact us at:
Step Up Family Services
239 New Rd, Parsippany, NJ 07054
Info@stepupfamilyservices.com 
973-298-0763 

Who we are

Suggested text: Our website address is: https://stepupfamilyservices.com.

Comments

Suggested text: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.